What Is a DAT Report?
DAT is one of the largest load boards and freight marketplaces in the US. Brokers use it to post loads, find trucks and check carriers before they book them, which makes your DAT profile one of the first things a new broker sees.
A DAT report is any negative mark a broker leaves on your company there: a bad company review, a low rating, or a report about a dispute such as a re-brokered load, a late delivery, damaged freight or an argument over rates or detention. The broker tells their side of the story, and it stays on your profile for other brokers to read.
If you have been reported on Carrier411 as well, our
FreightGuard report removal service covers that platform too.
Who Can See a DAT Review or Report?
Brokers that use DAT to find carriers can see reviews and ratings on your company, including brokers you have never worked with. Brokers who monitor their carriers through DAT CarrierWatch can see reports there too.
Because DAT is where brokers find trucks, a bad review shows up at the worst possible moment: right when a broker is deciding whether to call you about a load.
How a DAT Report Costs You Loads
Brokers do not call to explain why they passed. They see the review, close the tab and move to the next truck. Over a month, that means fewer rate confirmations, longer gaps between loads and more time chasing freight that pays less. Carriers often blame the market for weeks before they discover a report on DAT is the real reason.
The report also outlasts the dispute. The broker may have moved on entirely while the review keeps turning new brokers away.
Can a DAT Report Be Removed?
Yes. A review or report on DAT is posted by a broker, and the broker can withdraw it. DAT hosts the information; it does not settle disputes between carriers and brokers. Removal happens when the company that posted the report decides it should no longer be there.
Getting the broker to that decision is the whole game. It is not a form you submit. It is a negotiation with a company that was unhappy with you, and how that conversation is handled decides whether the report comes down.
Why Disputing a DAT Report Yourself Rarely Works
Carriers who try to deal with a DAT report on their own run into three walls.
First, a public reply rarely helps. Other brokers read the exchange, and a defensive answer can make the original complaint look more believable, not less.
Second, when they reach the broker directly, the conversation starts badly. The carrier wants the review gone, the broker wants an admission of fault, and nobody is listening. Emails get sharp, calls get loud, and the answer becomes a flat no.
Third, carriers argue the facts of the load instead of addressing what the broker actually cares about. Brokers have shippers and reputations to protect, and a carrier who only talks about their own loss gives them no reason to move.
How FGR Handles DAT Report Removal
FGR is a mediation company. We remove DAT reviews and reports by negotiating directly with the broker that posted them until the broker agrees to withdraw them. We do not send threats. We talk to the broker the way only a neutral third party can: calmly, professionally and with a resolution the broker can accept.
When you send us a request, we review the report, work out who is behind it and give you an honest assessment along with an individual quote. If you proceed, our mediators handle every contact with the broker. You do not write anything, call anyone or relive the dispute. Some removals are done in as little as 2 days; on average it takes about 7 business days. There is no fixed timeline, because it depends on the broker, the report and how long it has been up.
FGR’s overall success rate is 82%. We have removed more than 500 reports across DAT, Carrier411,
Highway,
TIA Watchdog,
CarrierAssure and
CarrierOK.
What DAT Report Removal Costs
Pricing is individual and quoted after we review your case, because a report from a large brokerage with a compliance team is a different job from one posted by a two-person shop. Two things never change: no upfront payment, and you pay only after the report is removed from DAT. If we cannot get it removed, you owe nothing.
Find Out Where You Stand
Take the free two-minute Check Your Chances quiz, or call (215) 437-3247 Monday through Friday, 9 AM to 6 PM ET. Tell us what you see on your DAT profile and we will tell you what we can do.