What Is a TIA Watchdog Report?
TIA Watchdog is a carrier incident database operated by the Transportation Intermediaries Association, the trade group for freight brokers and 3PLs. Access is limited to TIA members. Member brokers use Watchdog to warn each other about carriers they believe caused a problem, and they check it before working with a carrier they have not used before.
A TIA Watchdog report, often called an incident report, is filed by a member broker against a specific motor carrier. Typical reasons include re-brokering a load without permission, payment disputes and claims that freight was never delivered. The broker writes up what happened from their point of view. The carrier named can respond, and that response is attached to the entry.
In 2023, TIA partnered with Highway to refocus Watchdog on real fraud. The platform is tighter than it once was, but a report against your company still carries real weight with the brokers who see it. If your name appears on Highway as well, see our
Highway report removal page.
Who Sees a Watchdog Report?
TIA member brokers see it directly inside Watchdog. That audience is smaller than the one on
Carrier411, but it is concentrated: brokerages that pay for TIA membership tend to be established companies that move a lot of freight and take vetting seriously.
The reach extends beyond TIA. Some load boards display Watchdog incidents in their carrier search results, so brokers who are not TIA members may still see that your company has been flagged. A report meant for a members-only database can end up in front of anyone searching your MC number.
How a TIA Watchdog Report Hurts a Carrier
Broker compliance teams treat a Watchdog incident as a stop sign. A setup packet that would have been approved in an hour gets put on hold, then quietly declined. Brokers you have worked with before may recheck Watchdog during re-vetting, find the report and stop tendering. None of them will tell you why.
Because Watchdog reports are often about re-brokering and payment, they put your company in the same category as fraudulent operators, even when the real story was a dispute over one load. That label sticks while the report is up.
Can a TIA Watchdog Report Be Removed?
Yes. The report belongs to the broker who filed it, and the broker can have it removed. TIA does not referee between its members and the carriers they report. The association hosts the entry; the member controls whether it stays.
So removal means getting the filing broker to agree. That is a negotiation, not a procedure, and it depends on who is doing the talking.
Why Carriers Who Dispute It Themselves Usually Lose
The response feature on Watchdog looks like a solution. It is not. A response does not remove the report; it adds the carrier's paragraph underneath the broker's, and brokers usually read the incident, not the rebuttal. Many responses are written in anger, and an angry response makes the original report look more credible, not less.
Calling the broker directly tends to go the same way. The broker filed the report because they believe you cost them money or embarrassed them in front of a shipper. A call from the carrier they blame starts from distrust, and most end with the broker more committed to leaving the report up. Threats make it worse, because removing the report then looks like backing down.
There is also a knowledge gap: carriers do not know what a TIA member broker needs before they feel comfortable removing an incident, and without that, even a polite conversation stalls.
How FGR Removes TIA Watchdog Reports
FGR, short for
FreightGuard Removal, is a mediation company. We negotiate with the broker who filed the Watchdog report on your behalf, as a neutral third party, until they agree to have it removed. We do not argue with TIA or send threatening letters. We give the broker a professional reason to close the matter.
We start by reviewing the report, the broker and the reason stated, then tell you plainly how likely removal is along with an individual quote. If you go ahead, our mediators take over every contact with the broker. You do not write responses, make calls or relive the dispute. Most cases take a few business days, and we keep you updated throughout.
Our success rate across all platforms is 82%, with more than 300 reports removed in total and 214 in the last year, on TIA Watchdog, Carrier411, Highway and
CarrierAssure. If you have been reported in more than one place, we handle all of it.
What TIA Watchdog Report Removal Costs
Fees are set individually after review, because a re-brokering claim from a large brokerage is a different negotiation from a payment dispute with a small one. The payment terms never change: no upfront payment, and you pay only after the report is removed from Watchdog. If we cannot get it removed, you owe nothing.
Not Sure If Your Case Qualifies?
Take the free two-minute Check Your Chances quiz, or call (215) 437-3247, Monday to Friday, 9 AM to 6 PM ET. Tell us what the broker reported and we will tell you honestly what we can do.